STEP ONE:
As shown in the above image, once you’ve opened the link to the Google Drive folder in your browser, click on an individual letter to open the letter in “preview” mode.

STEP TWO:
As shown in the above image, once you’ve opened the document in “preview” mode, then click on the “pop-out” icon to launch a new browser tab/window showing the document in “editing” mode

STEP THREE:
All specific questions are contained within “comment” windows. As you read through the letters, these will occasionally be visible, and the content in the document towards which the comment question is directed will always be highlighted.

STEP FOUR:
Clicking on the comment opens up a “reply” field and also creates a “reply” and “cancel” button at the bottom of the comment window. After typing in your reply, when satisfied with your answer, click on the blue “reply” button.
NOTE: Clicking on the “resolve” button will cause the comment field to vanish, so please try and avoid clicking on that button!